We hope your product has been delivered safely, however if there is any damage to your products please email us within 2 days of delivery.
We will replace any items that are damaged upon delivery. Returns would need to be sent within 14 days upon receipt of your delivery.
Returns will not be accepted if advised as unsuitable. Returns must be advised in advance by emailing firstname.lastname@example.org.
Items that are returned will be replaced and delivered free of charge. Postal charges would not be covered by Woodys K9 Pet supplies for returning the product back to us.
We may ask for photographic evidence of the item and packaging.